Community Education Specialist

Posted 2 months ago

Reports to: Program Director – Dementia Capable Southern Arizona

Category: Non-Exempt, Full Time, $20.86 per hour, after 6 months’ satisfactory performance, a 5% increase will be applied, bringing the hourly rate to $21.91 per hour

Purpose: Under the direction of the Program Director for Dementia Capable Southern Arizona, the Community Education Specialist will provide ongoing training and monitoring for dementia-specialized support services for persons living with Alzheimer’s Disease and Related Dementias (ADRD) and their caregivers. This position will identify, create, modify, and implement a variety of trainings for varying populations specific to the needs of the Dementia Capable Southern Arizona program and will provide this education both internally and externally.

Major Responsibilities:
• Create and implement curriculum related to the care and wellness of older adults with ADRD and their caregivers, both independently and by working in collaboration with industry professionals.
• Identify and assist in the implementation of curriculum and learning development opportunities relevant and appropriate to the Dementia Capable Southern Arizona program for a variety of audiences.
• Work with Program Director, to create, evaluate, implement improvement plans and maintain program initiative specific to community education.
• In coordination and with support from the Program Director, develop plans for program initiatives including but not limited to the ‘Workplace Support Program’.
• Will implement, monitor and maintain evidence-based programing (EBP) specific to program goals, ensuring the integrity and fidelity of the EBP
• In coordination with the Program Director, establish annual training and education goals.
• Become a Master Trainer for Powerful Tools for Caregivers and other areas as deemed appropriate for the programmatic goals.
• Provide Instructor training and necessary support to industry professionals.
• Plan, coordinate and provide ongoing continuing education for caregivers and persons living with ADRD.
• Model and promote empathy, compassion and respect for the gender, ethnic, religious, cultural, and learning diversity of caregivers, clients and industry professionals.
• Provide individuals with information, assistance and referrals regarding PCOA and community resources as appropriate.
• Demonstrate professionalism and effective customer service while interacting with the general public.
• Complete a minimum of 6 hours of continuing education annually
• Prepare and maintain records accurately and in a timely manner, according to funding and program guidelines.
• Represent PCOA in community coalitions, collaborations, and committees
• Perform other duties as assigned.

Essential Functions: (Basic job duties that an employee must be able to perform, with or without reasonable accommodations)
• Conduct Continuing Education courses for clients, caregivers and partner organizations.
• Coordinate with partner organizations.
• Maintain accurate and timely records in PCOA database as applicable.
• Ability to effectively communicate in person, via phone, via online platforms, and email
• Ability to use standard office equipment

Knowledge/Skills Required:
• Proficient with Microsoft Office software
• Demonstrated understanding of the aging process and the psychosocial aspects of Elderly and Physically Disabled populations.
• Ability to effectively instruct individuals and large groups and manage a classroom in both remote and in person scenarios.
• Ability to adapt instruction/support to students’ differences in learning styles, strengths and demonstrated needs.
• Ability to vary the role (instructor, facilitator, co-creator, etc.) in relation to the purpose at hand.
• Ability to facilitate a positive and inclusive environment for instruction of caregivers and industry partners.
• Ability to communicate effectively both orally and in writing.
• Ability to prioritize appropriately, take initiative, critically think and problem solve.
• Ability to work with minimum supervision and utilize strong organizational skills.
• Ability to establish and maintain effective working and professional relationships.
• Strong critical thinking skills and the ability to solve complex problems.
• Ability to appropriately use, protect and preserve the confidentiality of information.
• Ability to work effectively with culturally diverse individuals and in culturally diverse environments.
• Ability to communicate clear goals, vision, and mission of the programs and of the agency.
• Understanding of and commitment to the organization’s vision, mission, and values.

Minimum Qualifications:
• Bilingual in English/Spanish required.
• High School Diploma or GED required, Bachelor’s Degree preferred.
• Minimum of two (2) years’ previous experience as a trainer, instructor, or related position.
• Obtain a Master Trainer status within 90 days of hire and maintain active Master Trainer Status for the entirety of employment in the position.
• Proficient computer skills, Microsoft Office Suite, (Word, Power Point, Outlook, and Excel) social media, EHR, Eventbrite, and video conferencing platforms.
• Prefer experience working with Elderly and Physically Disabled within the past five years in either a Home Care agency, Long Term Care facility, a Public Health agency or similar.
• Successful Level 1 fingerprint clearance and background check.
• Possession of a valid Arizona driver’s license and current automobile insurance
• Acquire and maintain First Aid/CPR Instructor certification.

Working Environment:
• Usually works in an office environment with low noise level due mostly to office equipment
• May conduct workshops, seminars, public speaking and other activities in locations throughout the community.
• The basic duties of this job may need to be conducted remotely as directed by the employer.
• The work environment noise is low, due mostly to office equipment.
• While performing the duties of this job, the employee is regularly required to walk, stand and occasionally climb or balance, stoop, kneel, and reach with hands and arms. The employee must lift and/or move up to 35 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, depth perception and ability to adjust focus. Hearing requirements include ability to listen and respond appropriately to conversations in person or on the phone.

Pima Council on Aging reserves the right to modify, interpret or apply this position description. This description in no way implies that these are the only responsibilities, including major responsibilities, to be performed by the employee occupying this position. This position description is not an employment contract, implied or otherwise; the employment relationship remains “at-will.” The aforementioned position requirements are subject to change to reasonably accommodate qualified individuals with a disability.

To apply for this position, please download and complete our job application using this link. Please submit your completed application along with supporting documents below, send it to hr@pcoa.org, or fax to 520-762-4773.

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