PCOA assists disabled and older individuals and their caregivers in our community at our main office at 8467 E. Broadway and at various locations throughout Pima County. Call our Helpline for details: (520) 790-7262. These programs and services can be accessed by appointment, phone, email or regular mail. Availability of subsidized services will depend upon availability of funding.
What is the PCOA Helpline?
PCOA’s Helpine is staffed by trained professionals who are knowledgeable about the resources and services available to seniors throughout Pima County. If you are a senior – or a family member, friend, or caregiver to one – you can call PCOA for any reason. Our staff will do their best to assist you regardless of your concern, question, or dilemma. Always start with PCOA; we will direct you to the resources you need.
PCOA’s Helpline also screens frail elderly and disabled adults for eligibility in the Community Services System (CSS). CSS provides in-home help to individuals who have difficulty performing basic activities of daily living, such as dressing, bathing, toileting, etc. The purpose of the Community Services System is to enhance the quality of life for frail, vulnerable seniors in Pima County and allow them to remain safely in their homes for as long as possible. Availability of services depends upon funding.
Click on the links below for programs or services that may be available to older individuals or disabled adults in Pima County:
ALTCS Information: The Arizona Long Term Care System (ALTCS) is part of AHCCCS – Arizona’s version of Medicaid. PCOA offers a class on ALTCS the third Friday of each month. There is no charge to attend.
Care Transitions: Care at home following hospitalization may be available.
Classes: Classes are available for clients and family caregivers.
Elder Rights and Benefits: The Elder Rights and Benefits Department advocates for and assists older adults with a wide range of issues.
Family Caregiver Services: Pima Council on Aging (PCOA) is the starting point for Pima County and long-distance caregivers for older adults who need assistance to learn about and access a wide range of community services and resources.
Healthy Living: Manage your personal health, stay fit and maintain or improve your quality of life.
Home Repair and Adaptation: Help with minor repairs or adaptations may be available to home owners age 60 and over.
In-Home Support: The Community Services System (CSS) provides case management and in-home help to individuals who have difficulty performing basic activities of daily living, such as dressing, bathing, toileting, etc.
Information and Referral: PCOA’s Helpine is staffed by trained professionals who are knowledgeable about the resources and services available to seniors throughout Pima County.
Long-Term Care Ombudsmen: PCOA’s Long-Term Care Ombudsmen visit assisted living and nursing home residents in Pima County to advocate for resident rights.
Meals and Nutrition: PCOA has two meal programs – Pima County Meals on Wheels for home bound clients and our senior meal program offered at multiple locations.
Medicare: PCOA is the local Arizona SHIP (State Health Insurance Assistance Program) and a partner of the Centers for Medicare and Medicaid Services (CMS).
Neighbors Care Alliance: Neighbors Care Alliance (NCA) assists neighborhoods and faith-based communities in helping seniors remain independent and in their homes as long as possible through the support of neighbors helping neighbors.
Partners in Planning: Overwhelmed by the thought of planning for your future? PCOA’s Partners in Planning program is here to help.
Personal Budgeting Assistance: Trained volunteers assist low income individuals to balance their bank accounts, prepare a budget and organize bills.
Volunteer Opportunities: Volunteers and community service are the backbone of PCOA and essential to its mission. Whatever you would like to do, we have a way for you to help others.