COVID-19 Information


Please check this page frequently for the latest news about what COVID-19 means for older adults and updated information about PCOA services.


Important COVID-19 Vaccine Information

PCOA encourages older adults to talk with their medical providers about whether the COVID-19 vaccine is right for them. People 75 and older are now eligible for vaccinations in Pima County.

Find further information about eligibility, updated vaccination numbers, FAQs and more at pima.gov/covid19vaccine.


PCOA OPERATING UPDATE

Based on the most recent information about community spread and hospitalization data from the Arizona Department of Health Services and Pima County Health Department, we are pleased to announce that on April 1, 2021, PCOA’s Marian Lupu building at 8467 E. Broadway Blvd. is open for walk-in appointments. The Katie Dusenberry Healthy Aging Center at 600 S. Country Club Rd. will remain closed to the public. We continue to encourage older adults to follow CDC recommendations for avoiding infection from COVID-19. Masks are required to be worn at all PCOA facilities.

For those who are receiving services through PCOA, there will be no interruption in service. Though we’ve opened our doors, we continue to encourage community members to seek support by calling our Helpline at (520) 790-7262 or by emailing help@pcoa.org.


What can I do to protect myself and others against COVID-19?

What is PCOA Doing to Keep Older Adults Safe?

How Can I Help?

How Can I Get Help from PCOA?

PCOA Program Changes

Where can I get reliable information on COVID-19?

COVID-19 Assistance and Services (Resources, Videos, Tutorials)

What can I do to protect myself and others against COVID-19?

We can all take steps to help prevent the spread of the virus and protect the health of the most vulnerable among us by following Centers for Disease Control’s (CDC) guidelines and recommendations:

  • Wear a mask over your nose and mouth
  • Stay 6 feet away from others – masks are not a substitute for social distancing
  • Avoid crowds
  • Avoid poorly ventilated spaces
  • Avoid indoor spaces that do not offer fresh air from the outdoors as much as possible. If indoors, bring in fresh air by opening windows and doors, if possible.
  • Wash your hands often with soap and water for at least 20 seconds, especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Cover coughs and sneezes
  • Clean and disinfect frequently touched surfaces
  • Monitor your health. Be alert for symptoms. Watch for fever, cough, shortness of breath, or other symptoms of COVID-19.
  • Follow CDC guidance if symptoms develop.

What is PCOA doing to keep older adults safe?

PCOA is closely monitoring the news and available resources from the Centers on Disease Control (CDC), are in regular contact with local health officials, and have put in place prevention and response plans.

With our community partners, we have worked to ensure uninterrupted service to our most vulnerable clients, including those who rely on us for home-delivered meals, in-home care and congregate meals.

In the interest of public health, we have moved most of our staff to working from home and closed our buildings temporarily to the public. We have worked diligently to continue providing services to our community remotely with as little disruption as possible. Most of our services are still available, though many are now being delivered primarily by phone, email, or live or recorded video.

How can I help?

Start by practicing good hygiene and social distancing – and you can also volunteer. Neighbors Care Alliance affiliates across our community are stepping up to meet the increased need for assistance with shopping, errand-running and friendly check-ins by telephone. Learn more here.

PCOA has seen greatly increased need from older adults in our community and we don’t anticipate that need decreasing in the near future. Your donation to help us care for our older friends and neighbors is greatly appreciated.

How Can I Get Help from PCOA?

We are here to help you in these challenging times. You can access our services by calling our Helpline at (520) 790-7262 or emailing help@pcoa.org.

If you reach a recording asking you to leave a message, please do so and you will receive a call back as soon as possible, usually within one or two business days. We encourage you to call or email rather than visiting, if possible. If you require in-person assistance, our Marian Lupu building at 8467 E Broadway is open to the public. Because much of our staff is working remotely, we encourage you to call and make an appointment to ensure a staff member with the right expertise is available to assist you.

Where can I get reliable information about COVID-19?

View the Senior Medicare Patrol (SMP) Presentation for COVID-19 Related Medicare Fraud Online:

For the most current and accurate information about COVID-19 and its impact on our community, please visit:

COVID-19 Resources

See all COVID-19 Resources

Additional Resources

Cloth Masks

Cloth masks either for sale or for public distribution in our community. Face coverings are required to be worn in public settings in Pima County to reduce the spread of COVID-19.

See all Cloth Masks resources

Grocery Delivery/Curbside Pick Up

Many grocery stores are offering delivery or curbside pick up. To ensure that you have the food and supplies that you need, check the availability for pick up and delivery prior to your order. Due to increased demand from COVID-19, many stores ask that you order days in advance.

See all Grocery Delivery/Curbside Pick Up resources

Help With Bills

Due to COVID-19, there are many programs that can help you to get forbearance on your rent or mortgage payment should you need to isolate or quarantine. Evictions in the State of Arizona have been halted due to the crisis if you cannot pay rent due to a COVID-19 related issue like loss of income or needing to quarantine/isolate.

See all Help With Bills resources

Helplines/Hotlines

Social isolation and loneliness only exacerbate pre-existing mental and physical health issues. There are various hotlines to call for information and support for a variety of issues you may be experiencing.

See all Helplines/Hotlines resources

Joblessness/Unemployment

If you were employed and lost a job from COVID-19, here are an assortment of resources to file for unemployment and to look for new jobs. Many unemployment benefits have been expanded to deal with this growing health crisis. Wait times may be long, continue to try back on resources you weren't able to get a hold of at first.

See all Joblessness/Unemployment resources

Meals and Nutrition

Many non-profit and community organizations are expanding access food through delivered meals, sack lunches, shelf-stable food, and other means. Some of these programs may require means testing or prioritization of those most in need.

See all Meals and Nutrition resources

Social Connection

Though it is imperative that we continue to implement social distancing practices to prevent illness, socialization is still critical for our mental and physical health. Here are some options to stay engaged with your community while practicing social distancing.

See all Social Connection resources

Symptom Check/Testing

If you experience symptoms of shortness of breath, fever, or dry cough, call your health care provider immediately. If you need testing or do not have a health care provider, here are some places to visit. If you experience severe shortness of breath, flushed lips, dizziness, severe pressure or tightness of the chest, or other extreme symptoms, call 9-1-1 or visit your nearest emergency room.

See all Symptom Check/Testing resources

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