PCOA offers a free health insurance benefits counseling service for Medicare beneficiaries, caregivers and their families. PCOA is the local Arizona SHIP (State Health Insurance Assistance Program) and a partner of the Centers for Medicare and Medicaid Services (CMS). Call (520) 546-2011 for unbiased information about Original Medicare, Medigap insurance, Medicare Advantage, Part D, Long Term Care Insurance and AHCCCS. Our Medicare counselors can explain your options, assist you in comparing plans and help you understand how Medicare works with other plans. To speak with a counselor call PCOA’s Medicare helpline at (520) 546-2011 or email us at

Welcome to Medicare Workshop

If you are becoming eligible for Medicare for the first time, PCOA’s Welcome to Medicare Workshop presents the basics and the current options that go with Medicare. The workshop is held the first Wednesday of every month at 2:00 p.m. at our office located at 8467 E. Broadway, Tucson, AZ. There is no cost to attend. Seating is limited; registration required. Call PCOA’s Medicare Line to register: (520) 546-2011.

Senior Medicare Patrol

Health care fraud, waste, and abuse costs American taxpayers nearly $60 billion each year. The national Senior Medicare Patrol (SMP) program is working to strengthen Medicare by recruiting and training retired professionals and other senior citizens to recognize and report both health care billing errors and suspected instances of health care fraud. Each year nearly 4,500 volunteers, trained by regional SMP offices conduct community outreach and peer-to-peer training to help Medicare consumers:

  • Identify potential scams and other fraudulent activity
  • Protect their personal information including Medicare and Social Security numbers
  • Detect errors on their Medicare Summary Notices (MSNs) or Explanations of Benefits (EOBs)
  • Report suspected fraud or abuse to the proper authorities

Medicare and Medicaid consumers are an essential element in national fraud fighting efforts. Consumers are best positioned to detect and report abuse and the Senior Medicare Patrol aims to empower them to do so through education and advocacy. Call to request a Senior Medicare Patrol presentation for your organization: (520) 546-2011.

Medicare and the Affordable Care Act (ACA)

If you have health insurance through Medicare, the Health Insurance Marketplace won’t have any effect on your Medicare coverage. Unfortunately, there was an error reported about Pima Council on Aging and the Insurance Marketplace of the Affordable Care Act. PCOA does not have Counselors or Navigators to help uninsured Arizona residents apply for health insurance through the Health Insurance Marketplace. For assistance with this, you may visit or You may also call the Federal Help Center at 1-800-318-2596 for help signing up in over 180 languages. Click here for more information about Medicare and the Affordable Care Act (ACA). The National Council on Aging also has information for seniors on the ACA. Other helpful sites:

Call PCOA’s Medicare Line at 520-546-2011 or e-mail



Upcoming Events

Aging Mastery Program in Green Valley

It is not a secret that people are living longer. With that comes the new realities of aging from managing health to working toward financial stability. In partnership with the National Council on Aging (NCOA) and the Green Valley Recreation Inc., Pima Council on Aging is pleased to bring the Aging Mastery Program (AMP), a […]

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