(520) 790-7262 /

IMPORTANT – Click here to view our COVID-19 Information and Updates page for updated programming changes.

2020 Medicare Presentations

September 2020 and Future Virtual Presentations – Click here for full details

COVID-19 Resources

COVID-19 Fraud Prevention – An official message from Medicare:

Unfortunately, scam artists are using the coronavirus pandemic to try to steal your Medicare Number and other personal data, but you can protect yourself. If you get a call or email offering COVID-19 items like a test kit or a mask and they ask for your Medicare number, hang up or delete the email! Guard your card.

Learn more about scams and how to report suspected Medicare fraud at

View the Senior Medicare Patrol (SMP) Presentation for COVID 19 Related Medicare Fraud Online:

COVID-19 Fraud Infographic
COVID-19 Fraud Infographic (Spanish)
COVID-19 Consumer Tipsheet
COVID-19 Consumer Tipsheet (Spanish)
COVID-19 Consumer Alert
From the Centers for Medicare and Medicaid Services

Need help understanding the complex Medicare system?

Download the 2020 Understanding Medicare Presentation Here

View the PCOA Understanding Medicare Presentation Online:

Join us for a free 2-hour Understanding Medicare presentation followed by 1-hour Q&A.

Learn how Medicare works including:

  • Understanding your benefits
  • Medicare Part A, B, C, D and Medigap plans A-N
  • Find the Medicare Advantage or standalone Prescription Drug plan that best fits your needs, including plans with the lowest prescription costs
  • Help paying your Part B premium and/or Part D drug costs (for incomes up to $1,581 individuals / $2,134 couples)
  • How and when to enroll avoid late enrollment penalties!

Check PCOA’s online calendar for additional locations and dates. There is no cost to attend.

Medicare Covers Mental Health Services

If you have Medicare and you’re feeling anxious or depressed during these stressful and uncertain times, make sure you call your doctor or a healthcare professional. Medicare covers a number of services to support you, including outpatient mental health services like a depression screening, individual and group psychotherapy, and family counseling.

Counseling services via telehealth may be available to you. Be sure to check, as some healthcare providers and plans are reducing or waiving the amount you pay for telehealth visits during the COVID-19 pandemic.

Always take care of your mental health, and call your healthcare provider if stress gets in the way of your daily activities for several days in a row.

Visit or for more information.

Need one-on-one help?

Call PCOA’s Medicare Line: 520-790-7262 to set an appointment with a Medicare Counselor

Plans can change both their prices and the medications they cover every year. To check whether your plan has the lowest costs, complete this form (English), or this form (Spanish), and have it ready for your appointment with a PCOA Medicare Counselor.

We now have Medicare counselors at both office locations!

  • PCOA Lupu Building
    8467 E. Broadway Blvd
    Tucson, AZ 85710
  • PCOA Katie Dusenberry Healthy Aging Center
    600 S. Country Club Road
    Tucson, AZ 85716

PCOA provides presentations and individual counseling at no cost to you.  We neither sell nor endorse any Medicare plans.

For additional help, visit the Official Medicare Website,

Senior Medicare Patrol

Do you suspect there are errors in your Medicare statements? Have you been sent supplies you don’t need? Has your card been stolen, or used without your permission? Are you being pressured by salespeople?

The Senior Medicare Patrol can help. Call 520-790-7262 to report fraud, request help filing an appeal or complaint, or schedule a presentation for your organization.

Introduction to Senior Medicare Patrol:

Hospice Care and Medicare Fraud Presentation:

This project was supported in part by grant numbers 90SAPG and 90MPPG from the U.S. Administration for Community Living, Department of Health and Human Services, Washington, D.C. 20201. Grantees undertaking projects under government sponsorship are encouraged to express freely their findings and conclusions. Points of view or opinions do not, therefore, necessarily represent official Administration for Community Living policy.

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